Frequently Asked Questions

About Our Products

Are your bangles handmade?

Yes. Our bangles are handcrafted by skilled artisans using traditional techniques. Each piece is individually made, making every bangle unique.

Will the product look exactly like the pictures?

We strive to capture our products as accurately as possible. However, slight variations in colour, texture, or pattern may occur due to handcrafted production and differences in screen displays. These natural variations are part of the charm of handmade products.

Are your bangles lightweight?

Yes. Most of our bangles are designed to be lightweight and comfortable for extended wear. Product descriptions will mention if a style is heavier than usual.

What material are the bangles made from?

Our collection primarily features handcrafted lac bangles, made using traditional lac craftsmanship. Material details are also mentioned on each product page.

Sizing

How do I choose the correct bangle size?

You can refer to our Size Guide available on the website before placing your order. If you're unsure, feel free to contact us, and we'll be happy to help.

Can I exchange a product if I order the wrong size?

If the product is eligible under our return and exchange policy, you may request an exchange. Please refer to our Return & Exchange Policy for complete details.

Orders

How can I place an order?

Simply browse our collection, select your preferred design and size, add it to your cart, and proceed to checkout.

Can I modify or cancel my order?

If your order has not been processed or shipped, we'll do our best to accommodate your request. Please contact us as soon as possible after placing your order.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your shipment.

Shipping

Do you ship across India?

Yes, we deliver across India.

How long does shipping take?

Orders are usually processed within 1–2 business days. Delivery generally takes 3–7 business days depending on your location.

Do you offer international shipping?

Currently, we only ship within India. We hope to offer international shipping soon.

Returns & Exchanges

What is your return policy?

Eligible products can be returned or exchanged as per our Return & Exchange Policy. Please ensure the product is unused and returned in its original packaging.

What if I receive a damaged or incorrect product?

We're sorry for the inconvenience. Please contact us within 48 hours of delivery with clear photos of the product and packaging, and we'll resolve the issue promptly.

Payments

What payment methods do you accept?

We accept UPI, credit cards, debit cards, net banking, and other secure payment methods available during checkout.

Is Cash on Delivery (COD) available?

COD availability depends on your delivery location and will be shown during checkout.

Are my payments secure?

Absolutely. All transactions are processed through secure payment gateways to ensure your payment information remains protected.

Product Care

How should I care for my lac bangles?

• Keep them away from water, perfumes, and harsh chemicals.
• Store them in a cool, dry place.
• Avoid dropping or applying excessive pressure.
• Wipe gently with a soft, dry cloth after use.

Proper care helps preserve their beauty and finish for years.